Help帮助
Market Reference市场参考 · Methodology方法论 · Support支持 · Account账户
The age of this Help page is unavailable in this browser. Data pages show their own update times.当前浏览器无法确定本帮助页的时效。数据页面会分别显示各自的更新时间。
Answers解答
Plain answers, both languages大白话解答，中英双语- How do I read a signal on this site?我该怎么读这里的信号？
- Every signal shows a plain-word stance first; the method behind it is on the Methodology page.每个信号先给出一句大白话结论；背后的方法在“方法论”页面。 Methodology方法论
- What does calibration mean here?这里说的“校准”是什么意思？
- It is our own scorecard: we publish how our past calls turned out, wins and misses together.那是我们自己的成绩单：我们把过去判断的结果公布出来，对的和错的都在。 Calibration Lab校准实验室
- How do you know a signal works?你们怎么知道一个信号有效？
- We write the test down before it runs and publish the result either way, including when there is none.我们在测试开始前先把标准写下来，无论结果如何都公布，包括没有效果的情况。 Calibration Lab校准实验室
- Where do I look up a market term?我在哪里查市场术语？
- Market Reference explains the terms and figures used across the site, in both languages.“市场参考”用中英双语解释站内用到的术语和数字。 Market Reference市场参考
- How often do the pages update?页面多久更新一次？
- Pages rebuild once a day, overnight. Each page carries the time it was last built.页面每天夜间重建一次。每个页面都标有最近一次生成的时间。
- What do I get on each plan?每个方案分别包含什么？
- Plans and pricing lists what is included, with the free plan's limits stated in full.“方案与定价”页面列出各方案包含的内容，免费方案的限制也完整写明。 Plans & pricing方案与定价
- How do I change or cancel my plan?我怎么更改或取消方案？
- Open the billing portal from Plans and pricing; changes take effect at the end of the period you paid for.在“方案与定价”打开账单管理入口；更改会在你已付费的周期结束后生效。 Billing账单
- How do I sign in?我怎么登录？
- Use the sign-in link at the top right of any page, with the email address on your account.在任意页面右上角，用你账户的邮箱地址登录。 Sign in登录
- How do I get help from a person?我怎么联系真人客服？
- Write to us from the support page. You get a reference number straight away and a reply by email.在“支持”页面写信给我们。你会立即拿到一个工单编号，回复通过邮件发送。 Support支持
- What happens after I send a support message?提交客服信息之后会怎样？
- We store it, show you a reference number, and email you a copy of what you wrote.我们会保存你的信息、给你一个工单编号，并把你写的内容抄送到你的邮箱。
- Can I report something that looks wrong?我可以反馈看起来不对的地方吗？
- Yes. Pick "Something is broken" on the support form and tell us the page and what you saw.可以。在支持表单里选“有功能坏了”，告诉我们是哪个页面、你看到了什么。 Support支持
- Will you send me marketing email?你们会用我的邮箱发营销邮件吗？
- Only while you leave marketing email switched on. Every marketing email carries an unsubscribe link.只有在你保留营销邮件开关时才会。每封营销邮件都带有退订链接。
- Why does a page show a dash instead of a number?为什么有的地方显示一条横线而不是数字？
- A dash means the number is not available yet. A zero always means a real zero.横线表示这个数字目前还没有。零就是真的零。
- How do I see what changed recently?我怎么知道最近有什么变化？
- The "What changed" list on this page is dated, newest first, and covers changes you can see.本页的“更新记录”按日期倒序排列，只列出你能看到的变化。
What changed更新记录
Newest first最新在前-
Brain: you can now reach the control that explains what you are looking at by touch.大脑页：解释当前内容的控件现在可以用触控点到。
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Commodities: China gold now shows a Shanghai-close basis when that series is in use.大宗商品：中国黄金在使用该序列时，会显示上海收盘的基差。
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The new-issue page now says when the high-yield or investment-grade window cannot be judged.新股发行页现在会说明高收益或投资级窗口何时无法判断。
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Home and onboarding: category headers now have Chinese.首页和引导页：分类标题现在有中文。
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Plans: Essential lists the same Deep Opus allowance in English and in Chinese.方案页：标准版在中英文里列出的 Deep Opus 额度一致。
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Forex: the opening stance now follows the dollar, and the horizon labels match.外汇页：开篇立场现在跟美元方向一致，期限标签也已对齐。
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Account: choose email alerts, categories, timezone and quiet hours.账户页：可以选择邮件预警、类别、时区和免打扰时段。
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Macro context and signals pages now use house Chinese instead of leftover English labels.宏观背景和信号页面现在用本站中文，而不再残留英文标签。
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Intelligence hub and Measurement now mark which items were registered before the result was known.情报中心和测量页现在会标明哪些项目是在结果出来之前登记的。
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Theme rank momentum on the home page is now colored by whether the rank rose or fell.首页上主题排名的动量颜色现在按排名上升还是下降来区分。
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Market State on the home page now follows the settled score.首页上的市场状态现在跟已确定的分数走。
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The confluence screener now explains, in place, what each reading is tracking.汇合筛选器现在会在原地说明每种读法在跟踪什么。
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Research vault: a desk is labeled as a desk, not as a rating.研究库：台室类型会标成台室，而不再标成评级。
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Policy Watch now stamps the date of the analysis it is showing, so you know how current it is.政策观察现在会标注当前展示的分析日期，让你知道这条信息有多新。
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When policy is split, the label now says easing is underway while the stance stays hawkish.当政策立场分裂时，标签会说明正在放松，同时立场仍偏鹰派。
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Stock pages: set your own growth, margin and multiple, and see what the company might be worth.个股页面：你可以自己设定增长、利润率和倍数，看看这家公司可能值多少。
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The Portfolio badge now updates after the watchlist is reread.自选股重新读取后，投资组合上的标记会跟着更新。
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Chinese readers: the status lines on stock pages now read as natural Chinese instead of raw system words.中文用户：个股页面上的状态文字改用自然的中文表述，不再是生硬的系统词。
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Macro suite pages now name every kind of mixed signal in reviewed plain words.宏观套件页面现在会用已审定的平实措辞，标明每一种信号不一致的情况。
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Policy Watch shows its official updates and calendar in a recovered state after a data outage.政策观察在数据中断后恢复，现在可以正常展示官方更新和日历信息。
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Theme Tracker: the order to read your themes, oldest evidence first.主题追踪现在会按各主题记录在案的证据日期，告诉你应该先看哪一个。
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Stock pages now summarise a company's current state in plain words for every covered issuer.个股页面现在用平实的语言说明这家公司目前的状态。
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Capital markets: a dated policy calendar, set against the six windows we watch for new deals.资本市场：新增带日期的政策日历，把政策事件对应到我们关注的六个发行窗口上。
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New public glossary explains the terms we use, in plain language.新增公开术语表，用通俗的语言解释我们用到的各种术语。
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Stock pages: see what a company might be worth under different assumptions, from its reported figures.个股页面：基于公司已公布的财务数据，看看在不同假设下它可能值多少。
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China Risk Radar no longer shows a recovery message when no recovery data is available.中国风险雷达在没有恢复数据时，不再显示恢复说明。
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Alerts: English sentences are no longer cut off, and the risk caveat is back.预警页面：英文句子不再被截断，风险提示也已恢复。
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Policy Watch no longer treats overdue items as if they had already been called.政策观察不再把逾期事项当成已经作过判断。
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Rates: the Treasury curve page opens with today's curve shape against the prior close and the prior month.利率页面：国债收益率曲线页开篇即显示今天的曲线形态，并与上一交易日收盘和上月作对比。
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Stock pages: a second company, Microsoft, is now covered end to end.个股页面：新增第二家公司微软，已完整覆盖。
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Macro workspaces now compare today with the last published reading, not the last rebuild.宏观工作区现在把今天和上次发布的读数对比，而不是和上次重建对比。
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The new-issue page now also reads whether the window is open for high-yield and investment-grade bond deals.新股发行页面现在也会判断高收益债和投资级债券的发行窗口是否打开。
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News events now show which assets they touch, and how.新闻事件现在会说明它影响到哪些资产，以及影响的方式。
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Research now shows on the Measurement page what each signal is tracking.测量页现在会说明每个信号在跟踪什么。
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Freshness and source marks on market pages no longer flip colour between English and Chinese.市场页面上的新鲜度和来源标记在英文和中文之间不再出现颜色反转。
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The help page answers common questions, lists what changed, and routes support requests by plan.帮助页面现在会直接回答常见问题、列出更新记录，并按你的方案把客服请求送到对应入口。
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Policy Watch now follows politics in a second country, the United Kingdom, alongside the United States.政策观察新增第二个国家：在原有的美国之外，现在也会跟踪英国的政治动向。
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A new sanctions map shows which countries current United States sanctions point at, and where our coverage is still silent.新增制裁地图：在世界地图上标出当前美国制裁所指向的国家，也标明我们尚未覆盖的地区。
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The options glance page now leads with a plain-word summary of what the market is doing.期权一览页面现在用简明的语言总结市场状况，引导阅读。
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Commodities now show a coverage table of the markets we follow, and the capital-markets page carries a short note on where policy stands.大宗商品页面新增覆盖表，列出我们已覆盖和尚未覆盖的市场；资本市场页面也会附上当前政策立场的简短说明。
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Policy Watch shows where each policy stands, from proposal to in force.政策观察现在会说明每项政策所处的阶段，从提出一直到正式生效。
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The Macro & Monetary suite hub now opens the fourteen macro workspaces, with Liquidity Regime first.宏观与货币套件主页现在可以进入全部十四个宏观工作区，流动性状态排在最前。
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Macro suite pages now use the reviewed words for empty and mixed-signal states.宏观套件页面现在用已审定的措辞来描述空状态和信号不一致的状态。
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Added this help page: one place for answers, links and support.新增本帮助页面：解答、链接和客服入口都在这里。
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The twelve macro workspaces now rebuild every night with the rest of the site.十二个宏观工作区现在与全站一起每晚重建。
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Added Consumer & Payments and National Debt workspaces — twelve of twelve now live.新增“消费与支付”和“国家债务”工作区——十二个已全部上线。
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Added Capital Structure and Housing & Real Estate workspaces.新增“资本结构”和“住房与房地产”工作区。
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Added the Liquidity & Central Banks workspace.新增“流动性与央行”工作区。
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Added six cycle workspaces covering growth, inflation and credit.新增六个周期工作区，覆盖增长、通胀与信用。
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Opened the macro suite with its first workspace, Liquidity Regime.宏观套件上线，首个工作区为“流动性状态”。
Work that only changed how the site is built is not listed here.仅改变站点构建方式、你看不到的改动不会列在这里。
Still stuck? Write to us仍未解决？写信给我们
By plan按方案-
Free免费
Ask on this page, or write to support. We read every message and reply by email within three working days.在本页查看解答，或写信给客服。我们会阅读每一条信息，并在三个工作日内通过邮件回复。
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Essential标准版
Your message goes to the priority queue. We aim to reply by email within one working day.你的信息会进入优先队列。我们的目标是在一个工作日内通过邮件回复。
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Pro专业版
Your message goes to the priority queue and is looked at first. We aim to reply by email the same working day.你的信息会进入优先队列并优先查看。我们的目标是在当个工作日内回复。