Help帮助
Market Reference市场参考 · Methodology方法论 · Support支持 · Account账户
Answers解答
Plain answers, both languages大白话解答，中英双语- How do I read a signal on this site?我该怎么读这里的信号？
- Every signal shows a plain-word stance first; the method behind it is on the Methodology page.每个信号先给出一句大白话结论；背后的方法在“方法论”页面。 Methodology方法论
- What does calibration mean here?这里说的“校准”是什么意思？
- It is our own scorecard: we publish how our past calls turned out, wins and misses together.那是我们自己的成绩单：我们把过去判断的结果公布出来，对的和错的都在。 Calibration Lab校准实验室
- How do you know a signal works?你们怎么知道一个信号有效？
- We write the test down before it runs and publish the result either way, including when there is none.我们在测试开始前先把标准写下来，无论结果如何都公布，包括没有效果的情况。 Calibration Lab校准实验室
- Where do I look up a market term?我在哪里查市场术语？
- Market Reference explains the terms and figures used across the site, in both languages.“市场参考”用中英双语解释站内用到的术语和数字。 Market Reference市场参考
- How often do the pages update?页面多久更新一次？
- Pages rebuild once a day, overnight. Each page carries the time it was last built.页面每天夜间重建一次。每个页面都标有最近一次生成的时间。
- What do I get on each plan?每个方案分别包含什么？
- Plans and pricing lists what is included, with the free plan's limits stated in full.“方案与定价”页面列出各方案包含的内容，免费方案的限制也完整写明。 Plans & pricing方案与定价
- How do I change or cancel my plan?我怎么更改或取消方案？
- Open the billing portal from Plans and pricing; changes take effect at the end of the period you paid for.在“方案与定价”打开账单管理入口；更改会在你已付费的周期结束后生效。 Billing账单
- How do I sign in?我怎么登录？
- Use the sign-in link at the top right of any page, with the email address on your account.在任意页面右上角，用你账户的邮箱地址登录。 Sign in登录
- How do I get help from a person?我怎么联系真人客服？
- Write to us from the support page. You get a reference number straight away and a reply by email.在“支持”页面写信给我们。你会立即拿到一个工单编号，回复通过邮件发送。 Support支持
- What happens after I send a support message?提交客服信息之后会怎样？
- We store it, show you a reference number, and email you a copy of what you wrote.我们会保存你的信息、给你一个工单编号，并把你写的内容抄送到你的邮箱。
- Can I report something that looks wrong?我可以反馈看起来不对的地方吗？
- Yes. Pick "Something is broken" on the support form and tell us the page and what you saw.可以。在支持表单里选“有功能坏了”，告诉我们是哪个页面、你看到了什么。 Support支持
- Will you send me marketing email?你们会用我的邮箱发营销邮件吗？
- Only while you leave marketing email switched on. Every marketing email carries an unsubscribe link.只有在你保留营销邮件开关时才会。每封营销邮件都带有退订链接。
- Why does a page show a dash instead of a number?为什么有的地方显示一条横线而不是数字？
- A dash means the number is not available yet. A zero always means a real zero.横线表示这个数字目前还没有。零就是真的零。
- How do I see what changed recently?我怎么知道最近有什么变化？
- The "What changed" list on this page is dated, newest first, and covers changes you can see.本页的“更新记录”按日期倒序排列，只列出你能看到的变化。
What changed更新记录
Newest first最新在前-
Added this help page: one place for answers, links and support.新增本帮助页面：解答、链接和客服入口都在这里。
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The twelve macro workspaces now rebuild every night with the rest of the site.十二个宏观工作区现在与全站一起每晚重建。
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Added Consumer & Payments and National Debt workspaces — twelve of twelve now live.新增“消费与支付”和“国家债务”工作区——十二个已全部上线。
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Added Capital Structure and Housing & Real Estate workspaces.新增“资本结构”和“住房与房地产”工作区。
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Added the Liquidity & Central Banks workspace.新增“流动性与央行”工作区。
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Added six cycle workspaces covering growth, inflation and credit.新增六个周期工作区，覆盖增长、通胀与信用。
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Opened the macro suite with its first workspace, Liquidity Regime.宏观套件上线，首个工作区为“流动性状态”。
Work that only changed how the site is built is not listed here.仅改变站点构建方式、你看不到的改动不会列在这里。
Still stuck? Write to us仍未解决？写信给我们
By plan按方案-
Free免费
Ask on this page, or write to support. We read every message and reply by email within three working days.在本页查看解答，或写信给客服。我们会阅读每一条信息，并在三个工作日内通过邮件回复。
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Essential标准版
Your message goes to the priority queue. We aim to reply by email within one working day.你的信息会进入优先队列。我们的目标是在一个工作日内通过邮件回复。
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Pro专业版
Your message goes to the priority queue and is looked at first. We aim to reply by email the same working day.你的信息会进入优先队列并优先查看。我们的目标是在当个工作日内回复。